BOOKING AND APPOINTMENT POLICY

 

BOOKING YOUR APPOINTMENT

  • When booking an appointment, you must book through the scheduling system. Please no text messages or messages through social media outlets unless you have a general question.

  • There is a non-refundable deposit that is required to book your appointment (20% of service total).

  • Walk-In Appointments are currently not available.

CANCELLATION, NO-SHOWS AND LATENESS

  • Appointments cannot be cancelled or rescheduled after 24 hours of your appointment time. Appointments that need to be cancelled after 24 hours will be charged $25 cancellation fee.

  • If you are 10 minutes or more late to your appointment, you will be charged a $15 late fee and may have to reschedule your appointment if there is not enough time to complete your service.

  • No Call/No Shows will be obligated to pay the full price of their scheduled appointment. After three no show/no calls, you will be banned from booking an appointment.

GENERAL INFORMATION

  • No guests are allowed to attend your appointment with you unless the person receiving a service is under the age of 18.

  • No food or drink is permitted in the treatment room (only water).

  • No recording or photos while the service is taking place; videos and photos can be taken after the service is completed.

Baltimore, MD

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